Last updated: 8 February 2026

This Privacy Policy explains how UNDERSTANT SCIENCE SYSTEMS LTD (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you access Neuro-Game services.

1. Data Controller

UNDERSTANT SCIENCE SYSTEMS LTD
124 City Road, London, EC1V 2NX, England
📧 franziska@understant.com

We act as the data controller under the General Data Protection Regulation (GDPR).

2. Personal Data We Collect

We may collect and process the following data:

• Identity data (name, username)

• Contact data (email address, phone number)

• Billing data (payment confirmation, transaction IDs – never full card details)

• Technical data (IP address, browser, device type)

• Usage data (content accessed, login activity)

• Communication data (emails, messages, support requests)

3. How We Collect Data

Your data is collected when you:

• Purchase a product or membership

• Register for an account

• Join a community (Telegram, WhatsApp, etc.)

• Contact us via email or forms

• Use our website or digital platforms

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

• Contractual necessity (to deliver purchased services)

• Legal obligation (accounting, tax, compliance)

• Legitimate interest (service improvement, communication)

• Consent (marketing emails, newsletters)

You may withdraw consent at any time.

5. How We Use Your Data

We use your data to:

• Deliver products, services, and access

• Process payments

• Communicate updates and support

• Manage memberships and communities

• Improve offerings and user experience

• Meet legal and regulatory obligations

6. Marketing Communications

You may receive emails related to:

• Your purchases

• Program updates

• Neuro-Game offers and insights

You can unsubscribe at any time using the link in our emails or by contacting us directly.

7. Data Sharing & Third Parties

We may share limited data with trusted third parties, including:

• Payment processors (e.g. Stripe, PayPal)

• Email and platform providers (e.g. systeme.io)

• Community platforms (e.g. Telegram, WhatsApp)

All third parties are GDPR-compliant and process data only on our instructions.

We never sell your personal data.

8. Data Retention

We retain your personal data only for as long as necessary:

• To deliver services

• To comply with legal obligations

• For legitimate business purposes

You may request deletion where legally permissible.

9. Your GDPR Rights

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request erasure (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

• Lodge a complaint with a supervisory authority

Requests can be sent to:
📧 franziska@understant.com

10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure.

11. Cookies & Tracking

We may use essential and analytical cookies to improve site performance and user experience.

You can manage cookie preferences through your browser settings.

12. International Transfers

If data is transferred outside the EU/UK, we ensure appropriate safeguards are in place, including GDPR-compliant contractual protections.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated where required.

Continued use of our Services constitutes acceptance of the updated policy.

14. Contact

For privacy-related questions or requests:
📧 franziska@understant.com