Terms and Conditions

Last updated: 8 February 2026

These Terms and Conditions (“Terms”) govern your access to and use of all Neuro-Game programs, challenges, memberships, digital products, and services (“Services”) operated by UNDERSTANT SCIENCE SYSTEMS LTD (“Company”, “we”, “us”, “our”).

By purchasing, subscribing to, or accessing any Neuro-Game Service, you confirm that you have read, understood, and agreed to be legally bound by these Terms.

1. Company Information

Legal Entity: UNDERSTANT SCIENCE SYSTEMS LTD
Registered Address:
124 City Road
London, England
EC1V 2NX

Brand Name: Neuro-Game
Contact Email: franziska@understant.com

2. Eligibility & Age Restriction

You must be at least 18 years old to access or purchase any Neuro-Game Service.

By using our Services, you confirm that:

• You are legally capable of entering into binding contracts

• You meet the minimum age requirement

If we discover that a user is under 18, access will be terminated immediately and, where applicable, a refund may be issued at our sole discretion.

3. Scope of Services

Neuro-Game provides educational, informational, and personal development content, including but not limited to:

• Online challenges

• Membership programs

• Digital trainings

• Audio, video, and written materials

• Live and recorded sessions

• Community platforms (e.g. Telegram, WhatsApp, private portals)

Specific inclusions are described on the relevant sales page at the time of purchase and may vary by offer.

4. Payments & Billing

One-Time Purchases

• Challenges and standalone programs are charged as one-time payments

• Payment is due immediately at checkout

Memberships

• Membership fees are charged on a recurring monthly basis

• By subscribing, you authorize automatic billing using your selected payment method

• Failed payments may result in immediate suspension or termination of access

All prices are listed in EUR (€) unless otherwise stated and are exclusive of applicable taxes.

5. Cancellations & Refund Policy

Memberships

• You may cancel your membership at any time via your account settings

• Cancellations must be made at least 48 hours before the next billing date

• No refunds are provided for partial billing periods or unused time

Digital Products & Challenges

• Due to the digital and experiential nature of the Services, all sales are final

• No refunds are provided once access has been granted, unless required by law

6. Access, Usage & Restrictions

• All content is provided for personal use only

• Sharing, reselling, sublicensing, or distributing any Neuro-Game material is strictly prohibited

• Login credentials must not be shared

We reserve the right to:

• Revoke access without refund for violations

• Remove users from communities for disruptive or harmful behavior

7. Intellectual Property

All content, materials, methods, recordings, trademarks, and intellectual property are the exclusive property of UNDERSTANT SCIENCE SYSTEMS LTD.

You may not:

• Copy, reproduce, modify, or distribute materials

• Use Neuro-Game content for commercial purposes

• Teach or replicate the methodology without written permission

Unauthorized use may result in legal action.

8. Disclaimer

Neuro-Game Services are not medical, psychological, legal, or financial advice.

You acknowledge that:

• Results are not guaranteed

• Outcomes vary based on individual effort, background, and circumstances

• You are fully responsible for your own decisions, actions, and results

Always consult qualified professionals where appropriate.

9. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any direct, indirect, incidental, or consequential damages

• We make no warranties regarding results, earnings, health outcomes, or personal transformation

Your participation is voluntary and at your own risk.

10. Community Conduct

You agree to:

• Treat other members with respect

• Maintain confidentiality of shared experiences

• Refrain from harassment, discrimination, or disruption

We reserve the right to remove any participant who violates these standards, without refund.

11. Delivery of Digital Products

Access to digital content is provided electronically via:

• Email

• Membership portal

• Community platforms

You are responsible for providing a valid and accurate email address.

12. Changes to Services & Terms

We reserve the right to:

• Modify or discontinue Services

• Update pricing, content, or structure

• Amend these Terms at any time

Material changes will be communicated when required. Continued use constitutes acceptance of updated Terms.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of England and Wales.

Any disputes shall first be attempted to be resolved informally. If unresolved, disputes will be handled through mediation or arbitration in accordance with applicable law.

14. Entire Agreement

These Terms constitute the entire agreement between you and UNDERSTANT SCIENCE SYSTEMS LTD regarding use of the Services and supersede all prior agreements.

15. Contact

For questions or support, contact:
📧 franziska@understant.com

By purchasing or accessing Neuro-Game Services, you confirm that you have read, understood, and agreed to these Terms and Conditions.

16. EU Digital Content & Right of Withdrawal

If you are a consumer residing in the European Union, you are entitled to certain rights under EU consumer protection law.

Digital Content & Services

By purchasing Neuro-Game digital products, programs, challenges, or memberships, you acknowledge and agree that:

• The Services constitute digital content and/or digital services

• Access is provided immediately after purchase

Waiver of 14-Day Withdrawal Right

By completing your purchase, you expressly agree that:

• The digital content or service will be delivered immediately

• You acknowledge that you lose your statutory 14-day right of withdrawal once access begins, in accordance with EU Directive 2011/83/EU, Article 16(m)

This waiver is confirmed at checkout by your affirmative consent.

If access has not yet been granted, and no content has been consumed, withdrawal rights may still apply in accordance with applicable law.

17. Consumer Fairness & Legal Compliance

Nothing in these Terms limits or excludes any rights you may have as a consumer under applicable EU or UK law that cannot legally be limited or excluded.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain fully valid and enforceable.